Frequently Asked Questions

YourBookkeepersOnline (YBO) is a cloud-based outsourced service provider to small and medium-sized businesses and Accounting Firms. By using Cloud technology and Business Process Outsourcing, we create and implement tailor-made solutions that transform the way businesses manage their administrative and compliance functions.
We mainly offer bookkeeping, payroll, SMSF Accounts & Audit and other back-office support. We can also provide advice and assistance on system enhancements and migration to cloud-based software.
Better focus on the business
Outsourcing allows you to focus more on the core functions of your business by getting the less crucial aspects done by a third party. Allocating certain business processes such as administrative or accounting tasks to a specialist outside the company means you have more time to spend on core business-building activities.

Lower labour and operation costs
Aside from saving valuable time, outsourcing can drastically reduce your labour and operation costs as well. Because most outsource service providers cover their own operational costs and training expenses, liaising an external specialist such as a payroll officer to work for you will cost less than hiring your own. This means that instead of allocating additional costs for training materials and software licenses, you’re only paying for the actual service you need.

Acquire professional expertise
Outsourcing a business function will not only help you save time and costs but also ensure that you hire the right person to work for the right job. You may be a hardware shop who needs someone to manage your books but your current staff is not qualified for the job. Rather than spending extra hours and resources hiring and training a new bookkeeper, outsourcing the bookkeeping requirement to an experienced accountant is a smarter choice to get savings and actual, proven results.

All of our staff are qualified CPAs in the Philippines who have undergone an orientation in Australian business practices. They are fully trained to suit the clients’ requirements, so they can transition seamlessly into their operation. They are equipped to communicate directly with their own clients to provide the best customer service possible. We bring our key staff to Australia once a year to receive further technical training and have the opportunity to work on site. This also serves as a cultural exchange, so they can better understand the market we serve.
YBO is focused on establishing good relationships with our clients, which is based on a trust level that we have to build. We start by listening to their requirements and the issues they face with their business. We look at these holistically and then offer tailor-made solutions that will help improve their operation. We also offer a subscription payment method which allows clients the flexibility to scale or downsize according to their needs.
We offer two types of service delivery:
Plug-in Model
This is where we on-board a client per engagement and we work on a job-by-job basis.
Dedicated Resource Model
We would identify and employ a staff member to work specifically on a client engagement.
We use all the top accounting platforms in the market to allow us to service the widest range of users.

Bookkeeping

  • XERO
  • MYOB
  • Intuit QuickBooks
  • Saasu
  • Sage

Payroll

  • KeyPay
  • Directional HR
  • Accounting Software
    • XERO
    • MYOB
    • Intuit QuickBooks
    • Saasu
    • Sky Payroll – Sage

SMSF Accounts Preparation

  • Class Super
  • BGL

SMSF Audit

  • Online SMSF Audit
  • CaseWare

Admin

  • MYOB AE (MYOB Accountants Enterprise)
At YourBookkeepersOnline (YBO) we aim to provide our clients with the best service and, in doing so, we are committed to protecting your privacy and the security of your personal information.

We are required under the Privacy Act 1988 (Cth) (the Privacy Act) to have an up-to-date privacy policy with information about how YourBookkeepersOnline collects, uses and manages your personal information, including personal information collected via our website. This policy describes how we will comply with our obligations under the Privacy Act, and manage the personal information we collect. You should note that our website contains links and references to other websites to which this privacy policy does not apply. You should review the privacy policy of each of those websites and assess whether those policies are acceptable to you before you use those websites.

YourBookkeepersOnline (YBO) is a cloud-based outsourced service best suited to small and medium-sized businesses who are seeking a solution to have better control of their time and resources, lowering labour and operation costs and/or acquiring professional vendor expertise.
You can see our list of services here.
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